AliveCommerce  /  What we do  /  Knowledge and process

Digital transformation consulting

Most transformation programmes fail before anyone writes code, in the decisions made about what to buy and in what order. We take no commission from any vendor, which is the only position from which platform advice is worth paying for.

EngagementProject or fixed-term retainer
Typical length3 weeks to 6 months
CommissionsNone, from anyone
Fixed budgetAgreed before work starts. Scope flexes, the number doesn’t.
No vendor pays usNo commissions, referral fees or markup. Ever.
You own everythingCode, documentation, credentials — throughout, not at the end.
Nearly 20 years2,000+ projects for 500+ organizations, from SOHO to Fortune 1000.

What's included.

Scoped and priced up front. Exclusions written as explicitly as inclusions.

Current-state assessment

What you run, what it costs, where it overlaps and what's exposed. Usually the first time anyone has seen it on one page.

Roadmapping and sequencing

What to do, in what order, and what to deliberately not do yet. Sequencing is where most of the value is.

Platform evaluation and selection

Requirements built from your process rather than a vendor's feature list, then scored against real candidates.

Sourcing and procurement support

RFP preparation, vendor questioning, contract review from a technical rather than legal angle.

Viability and business case

An honest number and an honest risk picture, including the case for doing nothing.

Vendor and platform transition management

Running the change when you've decided, including managing an incumbent who would rather you didn't.

How we approach it.

In this order, because doing them out of order is how these go wrong.

01

Understand what's actually running

Systems, processes, costs, contracts and the workarounds people have built. Observation rather than interviews where it matters.

02

Separate symptoms from causes

Most stated problems are downstream of two or three structural ones. Fixing symptoms individually means fixing the same cause repeatedly.

03

Put options on the table with numbers

Including the option to change nothing. Each with a cost, a risk and a reason it might be wrong.

04

Hand over something you can act on

Written, yours, usable with us or with anyone else. Plenty of clients take the assessment and stop there for a year.

Assessment
2 to 4 weeks
Fixed price, standalone, yours to take elsewhere
Full roadmap
6 to 12 weeks
Where several layers are in play
Most common trigger
A failed project
Or an acquisition, or a platform decision nobody wants to own

Not sure this is what you need?

Tell us what's actually happening and we'll say which part of this applies — or that a different approach fits better, or that you don't need us yet. That last answer is more common than you'd expect.

Get a straight answer Or call 416-639-5876, weekdays 8:30–5:30 ET

What we work with.

Chosen on fit. We take no commission or referral fee from any of them.

ERP evaluationCRM evaluationProcess mappingTCO modellingVendor RFPContract reviewChange managementPortfolio rationalisation

Straight answers.

Start the Conversation.

No qualification questionnaire. No nurture sequence. A person reads it and replies within a business day — and tells you plainly if we're not the right fit.

About digital transformation consulting

Three fields. We'll ask the rest on the call.

We won't add you to a sequence or send a proposal you didn't ask for.

Tell us what's breaking.

We'll tell you roughly what this costs, how long it takes, and whether it's worth doing at all — including when the honest answer is that you don't need us.

Start the Conversation