AliveCommerce  /  Programs

Three programs for the work that never ends.

Some work has a start, a finish and a budget. Some doesn't — the software layer, the way information moves, the website. Those need an owner, not a project plan. Each program owns one layer, continuously, under a fixed monthly fee.

Why these exist.

For most of our history we delivered defined projects: migrations, integrations, custom builds. They went well. And then, a year or two later, a lot of them decayed — not because the work was poor, but because nobody owned it once the project ended.

A migration finishes and the system drifts. A site launches and diverges from the business. Documentation is written for an audit and never touched again. The work kept ending at exactly the point where the value needed maintaining.

So we built programs for the parts that don't end. Each owns one layer of the business, under a fixed fee, so that the incentive is to make that layer need less intervention over time rather than more.

“They're named separately because they're genuinely different products with different buyers — not because we're several companies.”

The three programs.

One per layer. Same team, same commercial model, same agreements.

Champion1

The application layer

Every piece of software the business runs on — off-the-shelf, custom, legacy, or abandoned by whoever built it. The space between your MSP and your vendors, owned.

Model
Continuous, fixed monthly
Tiers
Flex · Manage · Foundation
Best for
Businesses running more systems than anyone internally owns
Coverage
Canada and the US, remote

LiquidIQ

Knowledge and process

How the business knows what it knows. Paper, procedures, training and documentation — including the physical work that needs someone standing on your floor.

Model
Project-based, productized streams
Streams
LEXICON · LUMENI · ARCANA
Best for
Operations where knowledge lives in binders or in people
Coverage
Onsite nationally across Canada

DARWIN

Web and revenue

The site stops being a project that decays between rebuilds and becomes something that changes every month in response to data. Works alongside your marketing team.

Model
Continuous, fixed monthly, month to month
Formerly
AliveSites
Best for
Businesses on their second or third website rebuild
Coverage
Canada and the US, remote

Where programs sit.

AliveCommerce owns the whole defined-project column. Programs own the continuous one, one layer each.

The full explanation of the structure is on how we work.

What's the same across all three.

The programs differ in what they own. The commercial terms don't.

Fixed monthly fee

We make no more money by doing more work, which inverts the usual incentive. We profit when your layer needs less intervention.

Defined service levels

Depending on the engagement, defined service levels, response commitments, warranties and transition protections may be available — agreed in writing before you sign.

Rate reviews in both directions

Based on how the relationship actually went. It behaves more like an insurance premium than a timesheet, and it can go down.

No vendor pays us

No commissions, referral fees or reseller margin from any platform. A recommendation to change nothing costs us exactly what a rebuild would.

You own everything

Code, content, credentials, documentation and accounts. Yours throughout, and leaving means leaving with all of it.

One company behind them

Same team, same address, and agreements and invoicing issued by AliveCommerce. No separate entities to chase.

Which one, usually.

Most people arrive with one of these sentences.

Using more than one

Common, and not a separate product. Clients usually arrive through one program and add a second when the first exposes a gap — a Champion1 client discovers their documentation doesn't exist, or a DARWIN client needs the portal behind the site owned properly.

We don't market a bundle, because nobody wakes up wanting three layers at once. When it happens, it's a commercial arrangement worked out between us.

  • Same account team across programs
  • One agreement structure, one invoicing entity
  • Priorities set across layers, not within each
  • No duplication where programs overlap

Straight answers.

Not sure which layer it is?

Tell us what's happening and we'll say which program fits, or that a defined project would serve you better, or that you don't need either yet.

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